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Advocate - Expressions of Interest (full-time or part-time - contract basis)

About the business

Due to organisation growth and expanding opportunities, ARAS is seeking expressions of interest from suitably qualified candidates for the role of Advocate.

The Aged Rights Advocacy Service (ARAS) offers a free, confidential and state-wide service to older people, or their representatives, who are:

  • Consumers or potential consumers of community based aged care services including community aged care packages;
  • Living in a Retirement Village;
  • Consumers or potential consumers of services in Australian Government subsidised aged care facilities; or
  • At risk of, or experiencing, abuse by someone they should be able to trust.

ARAS provides advocacy assistance to support older people to uphold their rights and their responsibilities.

ARAS is the South Australian component of the National Aged Care Advocacy Program.

The ARAS website provides more information about the range of work that ARAS undertakes, including advocacy, information and education sessions.

A full position description is available here and applicants must clearly address the requirements of the person specification in their application.

Applications must be made via and addressed to Marie Davis, Human Resources Manager.

Applications will close on 15th April 2019, and late applications may not be considered.

For further information, please call Human Resources on 08 8232 5377.

Job tasks and responsibilities

The purpose of the Advocate position is to provide information, education, support and representation to ARAS clients and to ensure that clients are sufficiently informed to empower them to make their own choices and have their rights and interests respected.

The Advocate reports to and works closely with the Operations Manager and maintains a collaborative and productive working relationship with all other staff within ARAS.

The Advocate is responsible for ensuring that all information and services provided are consistent with the purpose, vision, and values of ARAS and comply with relevant legislation, quality standards, contemporary research and practice. ARAS aspires to reflective practice in all aspects of work, continuous quality improvement and the highest possible standards of service provision.

ARAS advocates are able to support older people or their representatives who are:

  • seeking or receiving Commonwealth subsidised community based aged care  services and residential aged care;
  • who are living in a Retirement Village in South Australia;
  • who are at risk or, or are being abused by family and friends.

Person Specification


  • A tertiary qualification in human services, law, social work, behavioural science and/or  community services or an equivalent combination of relevant experience, education and/or training.
  • Membership of relevant professional associations.

Knowledge and experience

  • A minimum 5 years experience in working with and/or advocating for people with a disability, older people, disadvantaged, vulnerable groups and operating within a social justice framework.
  • Demonstrated ability to understand and apply legislation particularly Aged Care Act 1997 and related Principles and Retirement Villages Act 1987 and related regulations, policies and procedures, including the ability to identify issues and problem solve.
  • Excellent written, verbal communication and presentation skills.
  • High level computer skills – Microsoft Office or equivalent.
  • Commitment to continuous quality improvement and to maintaining quality outputs.

Specific employment requirements

  • Satisfactory National Police Clearance required (must be issued less than 12 months before employment commences).
  • Work outside of normal office hours may be required from time to time.
  • Current driving licence and willingness to drive for work purposes.
  • Extensive travel will be required within South Australia.

Job benefits and perks

Flexible, family friendly workplace

Not for Profit Organisation

SCHADS Award Classification Level 5