Publications

An article developed by ARAS discussing the consumers' right to be consulted about the aged care services they receive.

Charter of Residents' Rights and Responsibilities

Available in 17 languages.

NACAP National Aged Care Advocacy Program brochures

Available in 16 languages.

Your Care Plan in Residential Care

The Quality Quiz

Guidelines for Resident Groups Kit

Available for $60 +GST& postage

Residential Aged Care facilities know that an effective resident group is a valuable tool in the QA process of a facility but it can be difficult to evaluate how well your resident group is operating. Developed in 2009 collaboratively by ARAS and the University of Adelaide to promote effective resident groups, the Guidelines for Resident Groups provides a series of simple assessments tools to assist facilities to review the functions of their resident group.

When you are asked to leave a residential aged care facility

When your aged care facility is closing

Being a resident representative on your Home's Quality Assurance Committee

The Importance of Information

An article developed by ARAS to highlight the key information that you can expect to receive from your facility.

Participation in Decision Making in Residential Care

Developed by ARAS, these guidelines will help to ensure that representatives and family are able to participate in the making of decisions with regard to their family members etc. especially if they have dementia.

How to advocate for yourself or others

An important aspect of the assistance provided by ARAS is advising and preparing people to self-advocate i.e. to speak on their own behalf in order to gain information, access services, change their services to better meet their needs and to generally stay in control of and self-manage their support. This Fact Sheet is a practical guide for self advocacy.

Using Home and Community Care Services

Question of Quality

Aimed at older people and their representatives this booklet provides information about the rights of consumers of services funded by the Home and Community Care Program. It provides a series of questions relating to consumer rights that consumers can ask of their service provider, to get a clearer picture of what rights mean in a practical sense.

Your Life Your Care Your Rights

A practical Guide to rights and responsibilities for users of community aged care services.

• Contains examples of questions you can ask to ensure that you are involved in the decisions that are made about your care.
• Provides finformation about how an advocate can support you to uphold your rights.

Abuse Protocols

The Protocol for Responding To Abuse Of Older People Living At Home In The Community
Developed by Aged Rights Advocacy Service (ARAS) as a resource for community aged care service providers. It provides a guide for service providers to enable them to provide an effective, consistent, timely response to prevent abuse of older people living in the community.

The booklet, focuses on responding to abuse of older people by family, friends or by someone they should be able to trust. The Protocol includes definitions and signs of the different forms of abuse, risk factors and principles of intervention when working with older people. this also covers duty of care and provides guidelines on privacy and confidentiality.

Abuse Prevention Program (APP); APP Fact Sheet 1

Outlines the rights of older people and describes what happens if an older person or their representative contacts an advocate from the Abuse Prevention Program.

Abuse of Older People - Risk Factors and the Effect of Abuse; APP Fact Sheet 2

Lists the various forms of abuse and describes the risk factors that can contribute to the abuse of older people. the subsequent possible effects of an abusive situation on the older person are also briefly highlighted.

Abuse of Older People - How Service Providers Can Assist Older People; APP Fact Sheet 3

Includes details on the Principles of Assistance for service providers when abuse is suspected and the support the older person can expect when abuse is present.

Regaining Your Control Booklet

This award winning booklet is the result of a collaborative venture between Aged Rights Advocacy Service, Helping Hand Aged Care and Department of Veteran Affairs along with a reference group of older people from metropolitan Adelaide.

It includes information about the types and signs of abuse, some myths and facts, barriers to getting help and what can be done to prevent abuse and remain in control. A comprehensive list of service providers offering support and advice is also included in the back of the booklet.

The re-printing of the "Regaining Your Control" booklet was funded by Our Ageing Plan South Australia.

Older People Have Rights - There's no excuse for abuse - Pocket Guide

This discreet pocket guide is for consumers and outlines rights, describes what abuse looks like and how various services can assist. The pcoket guide has been very well received with many agencies include them in their consumer information packs. it is available in three languages;

English, Greek and Italian.

Alliance for the Prevention of Elder Abuse (APEA) Information

APEA 5 Brochure Kit

The brochure Safeguarding your Finances is No. 1 in a series of 5 to assist you in safeguarding your finances and describes what financial abuse is and outlines several examples. Information about how you can build safeguards into financial arrangements is provided along with what they are, when you might use them and why. Also included is a list of agencies that make up the Alliance (APEA), each describing what they offer and their contact details.

1. Safeguarding your Finances
2. The Duties and Responsibilities of your Enduring Power of Attorney
3. The Duties and Responsibilities of your Enduring Guardian
4. Appointing an Enduring Power of Attorney
5. Appointing an Enduring Guardian

The Safeguard Your Finances Brochure (1) is also available in Greek, Italian, Polish, and Vietnamese.

"The South Australian Government Department for Families and Communities has contributed funds towards the Elder Abuse Prevention Program.".

Aboriginal Advocacy Service Brochure

Details of Aboriginal Advocacy Program.

Prevention of Abuse of Aboriginal Elders

Brochure.

Prevention of Abuse of Aboriginal Elders

Poster

"The South Australian Government Department for Families and Communities has contributed funds towards the Elder Abuse Prevention Program."