What Advocacy Agencies Do - Education

Topics in this section:

Advocacy
Information
Education
Policy
Partnerships

Education

Education is undertaken by advocacy agencies working with older people, key intermediaries and industry in the delivery of educational sessions to enhance awareness of consumer protections and other relevant issues.

The provision of education is a critical area of service delivery within a new era that fosters a collaborative approach to industry improvement. It addresses issues at the systemic level and encourages improvement in the quality of care.

Goals

To inform and educate consumers of aged care services, key intermediaries and service providers about issues relating to consumer protections. To assist consumers of aged care services to participate in decision-making processes affecting their lives.

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