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In light of the current SA Government Directions ARAS staff are now working remotely.

If you have placed a publication order, please note there may be a delay in mailing these resources to you. In the meantime, we encourage you to view and download our publications which are available on this page.   

All ARAS publications can be viewed and printed below.

They can also be ordered directly by completing the online order form or submitting the order form and returning it to ARAS by email to aras@agedrights.asn.au or by mail to 175 Fullarton Rd Dulwich SA 5065 or faxing to (08) 8232 1794.

ARAS Overview

ARAS Service Charter 

ARAS Pamphlet

The ARAS overview brochure is available in 17 languages and details what we do and how we can help. Please visit our information in your language page to view and/or download. 

Community Care - your rights and responsibilities  

A practical guide to rights and responsibilities for users of aged care services at home.

  • Contains examples of questions you can ask to ensure that you are involved in the decisions that are made about your care.
  • Provides information about how an advocate can support you to uphold your rights.

Self Advocacy fact sheet 

An important aspect of the assistance provided by ARAS is advising and preparing people to self-advocate i.e. to speak on their own behalf in order to gain information, access services, change their services to better meet their needs and to generally stay in control of and self-manage their support. This Fact Sheet is a practical guide for self-advocacy.

Understanding the Stolen Generations through their stories

ARAS received funding from the Department of the Premier and Cabinet, Aboriginal Affairs and Reconciliation, to design, develop and stage an Elder Abuse Prevention and Positive Ageing Summit in Adelaide involving Stolen Generations Elders of South Australia, and their descendants, on the subject of elder abuse awareness-raising, prevention strategies and positive ageing. 

After the Summit, two Aboriginal Elders provided consent to share their personal stories specifically for this resource, with the vision that people would be better informed and communication improved when delivering care. To respect their privacy, their stories have been de-identified. 

These stories are a powerful tool to assist people working or volunteering in the Aboriginal aged care and community sector to understand the Aboriginal Stolen Generations.

Annual Report

ARAS 2019-2020 Annual Report / ARAS 2019-2020 Annual Report (as a flipbook)

ARAS 2018-2019 Annual Report

ARAS 2018-2019 Fast Statistics

ARAS 2017-2018 Annual Report

ARAS 2016-2017 Annual Report

ARAS 2015-2016 Annual Report

Charter of Aged Care Rights

The Charter of Aged Care Rights provides the same rights to all consumers, regardless of the type of Australian Government funded care and services they receive.

Read Charter here

Charter of Aged Care Rights Booklet

Charter of Aged Care Rights Poster

Charter of Aged Care Rights Template for Signing

Charter of Aged Care Rights Template_other languages

Aged Care Quality Standards

Organisations providing Commonwealth subsidised aged care services are required to comply with the Aged Care Quality Standards. The Quality Standards are made up of eight individual Standards:

  1. consumer dignity and choice
  2. ongoing assessment and planning with consumers
  3. personal care and clinical care
  4. services and supports for daily living
  5. organisation’s service environment
  6. feedback and complaints
  7. human resources
  8. organisational governance.

Aged Care Quality Standards Consumer Outcomes A2 poster

Translated Aged Care Quality Standards Consumer Outcomes A3 poster

Residential Care

Your Care Plan (Residential and Community Care)

Home and Community

Your Care Plan (Residential and Community Care)

Community Care - your rights and responsibilities  

A practical guide to rights and responsibilities for users of aged care services at home.

  • Contains examples of questions you can ask to ensure that you are involved in the decisions that are made about your care.
  • Provides information about how an advocate can support you to uphold your rights.

Abuse Prevention 

Accessing the Aged Rights Advocacy Service to Prevent Elder Abuse

This publication is the result of consultation with members of two Culturally and Linguistically Diverse Communities (CALD) who traditionally face unique barriers when attempting to engage with service providers. Their valuable feedback will be used by ARAS to shape future planning for CALD communities. (Nov2013)

ARAS Abuse Protocols

Pocket Guide: What is Abuse of Older People? (English) 

Pocket Guide: What is Abuse of Older People? (Greek)

Pocket Guide: What is Abuse of Older People? (Italian) 

Fact Sheet 1 - Abuse Prevention Program

Fact Sheet 2 - Risk Factors and the Effect of Abuse on the Older Person

Fact Sheet 3 - How Service Providers Can Assist Older People

Top 10 Safeguards - Neglect

Top 10 Safeguards - Sexual

Top 10 Safeguards - Psychological

Top 10 Safeguards - Social

Top 10 Safeguards - Physical

Top 10 Safeguards - Financial

Safeguards for Ageing Well

ARAS Safeguards for Ageing Well Program delivers information to raise awareness and provides strategies for living a positive life and ageing well. The program is supported by Office for Ageing Well, SA Health.

Program Brochure - Safeguards for Ageing Well

Alliance for the Prevention of Elder Abuse (APEA) Resources

The Alliance for the Prevention of Elder Abuse (APEA) members are key stakeholders in relation to responding to the abuse and exploitation of older people. These organisations are often referred to as ‘agencies of last resort’ in helping to prevent or minimise the risk of abuse. APEA comprises of Legal Services Commission of South Australia, Office of the Public Advocate, South Australia Police (SAPOL) Home Assist Program, Public Trustee and Aged Rights Advocacy Service (ARAS). 

Medication. It’s your choice

How much do you know about your medication? Did you know that what medications you take is your choice and that you have control over what you take? This booklet equips you with the ability to have an informed and active role in your decisions about what medications you take. The booklet has been produced by OPAN in partnership with the Aged Care Quality and Safety Commission. 

Medication. It's your choice 

Aboriginal Advocacy

The Aboriginal Advocacy Program assists older Aboriginal people who are:

  • Users or potential users of community-based aged care services.
  • Residents of a residential aged care facility.
  • At risk of, or who are experiencing, abuse by family and/or friends.

Aboriginal Advocacy Brochure

Aboriginal Advocacy Poster

Aboriginal Advocacy Abuse Prevention Brochure

Aboriginal Advocacy Abuse Prevention Poster

Retirement Village Advocacy 

Retirement Village Advocacy Program

Retirement Villages Booklet - Information for residents and prospective residents (resource developed by Office for Ageing Well, Retirement Villages Unit)

Best practice for retirement village residents’ committees (resource developed by Office for Ageing Well, Retirement Villages Unit)