Community Engagement Liaison Officer

ARAS is seeking applications from suitably qualified candidates for the position of Community Engagement Liaison Officer (CELO) for a role in the aged care sector.

About the role

The CELO is responsible for engaging, organising and delivering community and individual engagement activities to increase awareness of aged care advocacy across South Australia.

Activities will include individual and public presentations that promote access to advocacy support for older people, including diversity groups as defined in the Aged Care Act 2024. The CELO works collaboratively with the leadership and operations teams to identify, engage and attend relevant network meetings across the State, particularly those connected to ageing communities and diversity groups. Through attendance at relevant network meetings and community engagement activities, the CELO promotes ARAS' service and records information in Salesforce for the provision of information to individuals and/or allocating case to an advocate, in line with procedures.

Key responsibilities

• Develop broader community awareness of the National Aged Care Advocacy Program [NACAP] and the role Older Persons Advocacy Network [OPAN] Member Aged Rights Advocacy Service [ARAS] provides in supporting older people, their families, and representatives
• Develop and support internal and external relationships and partnerships with community groups, charities, and volunteer organisations to improve community support and engagement
• Coordinate activities and connections with internal staff including reporting opportunities for engagement with Chief Executive to the Executive Assistant

• Develop a strategy with Team Leader to ensure contractual KPI's of 120 activities for the role are achieved
• Represent the network, or coordinate representation at events, forums, public engagements and networking meetings and at designated agency network meetings
• Deliver presentations at community events such as expos, senior forums and other community events
• Maintain up to date knowledge and understanding of the relevant legislation, guidelines, policies and procedures

About you

• A bachelor degree in community development, marketing or communications discipline, human services, community services or equivalent.

Relevant extensive experience, education and/or training in community development and/or engagement,

• Sound knowledge and experience in community engagement marketing strategies, with a focus on aged and diverse needs groups
• Established network amongst community network groups, service groups, and volunteer groups
• Excellent written, verbal communication and presentation skills
• High-level computer skills – Microsoft Office or equivalent
• Satisfactory National Police Clearance / Working with Vulnerable Persons Check required

• Vaccinations including annual influenza vaccination, and full COVID-19 vaccination
• Current driving license and willingness to drive for work purposes
• Travel throughout South Australia is required.

View and/or download the position description. Applicants must address the requirements of the person specification in their application.

Applications must be made through SEEK and can be addressed to the Corporate Services Manager. Applications will be assessed as they are received, and will close on 30th September 2026. Only applicants shortlisted for interview will be notified. 

Aged Care Advocate - Berri office 

Are you a local who has a passion for helping people? We are recruiting suitable candidates to join our Riverland team to work as an Advocate in the aged care sector (more than one position). 

 Aged Rights Advocacy Service (ARAS) is a not-for-profit organisation working for over 35 years providing free, independent advocacy services and rights information sessions across South Australia.

Your job is to provide information that empowers older people to make informed decisions about the care and services they receive and to stand beside them when they raise issues or concerns with aged care providers.  We promote the rights of older people and ensure that their voice is heard. 

ARAS is a founding member of the national Older Persons Advocacy Network (OPAN), delivering the National Aged Care Advocacy Program (NACAP) and is funded by the Commonwealth Department of Health.

ARAS is a values-based organisation that is committed to its people and older South Australian's.

ARAS offers a dynamic and diverse workplace that values individuality and teamwork.  We pride ourselves on fostering a supportive, inclusive, and collaborative work environment. Our team thrives on integrity, respect and a shared commitment to achieving excellence.

You will be a passionate, organised, and a driven person that wants to be part of an organisation that exists to give a voice to older people. You will have good communication skills and ideally have previous experience in the aged care or community services sectors or similar role.

Successful applicants will be required to attend our Dulwich office for induction and training for up to 4 weeks. ARAS will arrange and cover accommodation costs during this period, Monday to Friday.

View and/or download the position description. Applicants must address the requirements of the person specification in their application.

Specific employment requirements

• A degree qualification in a humanitarian/ social justice or similar discipline is a mandatory requirement.
• National Police Clearance (less than 12 months old).
• Working with Vulnerable Persons clearance (less than 12 months old).
• COVID-19 vaccination and current Influenza vaccination is mandatory.
• Current driving license and willingness to drive for work purposes.

Desired employment requirements

• Demonstrated commitment to human rights and social justice
• Experience and skills relevant to advocating for people from disadvantaged or vulnerable groups. 
• A knowledge of the aged care system, including residential and home care services
• The ability to network and build relationships with a wide variety of different individuals and external stakeholders.
• The ability to deliver an effective verbal presentation to a variety of target audiences.
• Excellent communication, organisational, IT and administrative skills
• Demonstrated ability to work unsupervised as well as in an effective team with a positive, can-do attitude.

If you would like further information on the role or to discuss your application, please contact Joanne Watts (Regional Team Leader) at 0455441803.

Applications can be addressed to ARAS Corporate Services Manager and must be made via SEEK and will close on 30 September 2026. Only shortlisted applicants will be notified.