What does ARAS provide
- Information about the rights and responsibilities of older people as consumers of aged care services in the community and in aged care facilities.
- Information about living in Retirement Villages.
- Support to older people and/or their representatives.
- to be involved in decision making about their quality of care and quality of life in aged care.
- to raise and pursue their concerns or issues about care and service issues.
- to participate in providing feedback about their level of satisfaction with the services they receive.
- to participate in consumer/resident groups.
- Assistance to older people or their representatives to speak for themselves or we will represent them on request.
- Strategies to assist older people to safeguard themselves where they are at risk of abuse by someone they should be able to trust.
- Information and education sessions about rights and responsibilities, abuse prevention and the role of ARAS.
- Assistance with policy enhancement or development to ensure that consumer rights are upheld.
- ARAS uses the term of abuse of older people in SA instead of elder abuse
Contact
Aged Rights Advocacy Service Inc.
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Location:
16 Hutt Street
Adelaide SA 5000 -
Mailing Address:
PO Box 7234
Hutt Street SA 5000 - Free Call: 1800 700 600 (freecall in AU)
- Phone: (08) 8232 5377
- Fax: (08) 8232 1794
- Email Address: aras@agedrights.asn.au